At FitSwift.store, we are committed to protecting your privacy while you pursue your fitness goals. This policy explains how we collect, use, and safeguard your personal information as you shop for high-performance activewear.
1. Information We Collect
To get your gear to you as quickly as possible, we collect:
- Identification: Name, gender, and date of birth (to suggest the best fits and celebrate your fitness milestones).
- Contact Details: Delivery address, active WhatsApp number, and email.
- Fitness Preferences: Sizes, style preferences (e.g., compression gear vs. loose fit), and purchase history.
- Technical Logs: Your IP address and device info to ensure our “Swift” checkout works perfectly on your phone.
2. How We Use Your Data
We process your information to:
- Deliver Your Gear: Sharing your location with courier partners like TCS or BlueEx.
- Performance Updates: Sending order tracking and new drop alerts via WhatsApp or SMS.
- Customer Support: Helping you with size exchanges or fabric care advice.
- Swift Experience: Improving our website speed and navigation based on how you shop.
3. Data Protection & Security
- Encrypted Shopping: We use 256-bit SSL encryption to keep your browsing and checkout secure.
- No Selling: Your data is for FitSwift use only. We never sell your information to third-party marketing agencies.
- Limited Access: Only relevant staff members (Warehouse/Support) can access your shipping details to fulfill your orders.
4. Secure Payments
- Cash on Delivery (COD): No digital trail; pay only when you receive your gear.
- Digital Wallets: Payments via JazzCash or EasyPaisa are handled by encrypted gateways. FitSwift does not see or store your wallet PINs or bank passwords.
5. Your Digital Rights
Under Pakistan’s data protection framework, you have the right to:
- Access & Correct: Update your size or address at any time in your account settings.
- Withdraw Consent: Opt-out of marketing messages by clicking “Unsubscribe” or replying “STOP” on WhatsApp.
- Data Erasure: Request the permanent deletion of your account and order history.
6. Cookies
We use cookies to remember what’s in your gym bag (cart) and to understand which activewear trends are popular in your city. You can manage these in your browser settings.